FAQ
Frequently asked questions about musicals and shows in Berlin
FAQs
Booking & cancellation
How do I book tickets? +
On the page for your show, which you find on the home page. Choose the date and performance there. Depending on the show, you book and pay with Headout or GetYourGuide.
Can I cancel my tickets? +
It depends on the show. You can cancel tickets for Cabaret and Die Bettwurst free of charge up to 24 hours before. Tickets for the Friedrichstadt-Palast, Salon Rosie and Bibi & Tina cannot be cancelled or changed, and those for ALIZÉ and Wir sind am Leben are non-refundable.
Do I need to print my ticket? +
No, not for the Friedrichstadt-Palast, Salon Rosie or Bibi & Tina. The voucher arrives by email; bring valid photo ID. For Cabaret and Die Bettwurst you exchange the voucher at the box office.
Who do I contact with questions about my booking? +
Headout or GetYourGuide, depending on where you booked. Their customer service helps with questions about your voucher and your booking.
Theatres & directions
Where are the shows on? +
In five venues: BLINDED by DELIGHT at the Friedrichstadt-Palast, ALIZÉ at the Theater am Potsdamer Platz, Wir sind am Leben, Salon Rosie and Bibi & Tina at the Stage Theater des Westens, Cabaret at the Tipi am Kanzleramt and Die Bettwurst at the Bar jeder Vernunft. Addresses and directions under Plan your visit.
When do doors open? +
One to one and a half hours before the start, depending on the venue. One hour before at the Friedrichstadt-Palast, the Theater am Potsdamer Platz and Wir sind am Leben, one and a half hours before at the Tipi and the Bar jeder Vernunft. More under Plan your visit.
Can I eat at the theatre before the show? +
Yes, at the Tipi and the Bar jeder Vernunft. The restaurant opens one and a half hours before the start, and you can order until about 20 minutes before. At the other venues you may not bring your own food or drink.
Shows
Do I need to understand German? +
Not for the Friedrichstadt-Palast or ALIZÉ. Both shows tell their story through images, music and acrobatics. Wir sind am Leben and Die Bettwurst are performed in German, as are Salon Rosie and Bibi & Tina, and Cabaret is in German with some songs in English.
How long are the shows? +
Between about 2 and 3 hours with an interval. Wir sind am Leben lasts about 3 hours, Salon Rosie about 2 hours 50 minutes, the Friedrichstadt-Palast about 2.5 hours and ALIZÉ about 2 hours.
What age are the shows suitable for? +
From age 3 to age 14, depending on the show. ALIZÉ and Bibi & Tina are recommended from 3, the Friedrichstadt-Palast and Salon Rosie from 8. Wir sind am Leben is recommended from 12, Cabaret admits guests aged 12 and over, and Die Bettwurst guests aged 14 and over. More under Plan your visit.
When is Cabaret back on? +
From 26 June to 26 September 2027 at the Tipi am Kanzleramt. You can already book tickets for the summer season on the Cabaret page.
Any more questions?
Each show page answers the questions about its show, right next to the calendar.